Framework for Having Transformational Conversations

Relationships are messy.  Our clients often ask us for help having difficult or courageous conversations.  We challenge them to have transformational conversations instead.  Here are a couple of recent examples: A high performing employee asked…

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Ten Tips for Strengthening Your Virtual Culture

Now that we’re all working from home, we’re seeing a complete erosion of organizational culture.  The problem with culture is that it is a group phenomenon. Social distancing is, by definition, separating individuals from their…

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Return on Specific Anxiety (ROSA)

Our inability to quickly and effectively manage COVID-19 forced us to create a new measure of organizational success. In the Before Times (2019 and before), profitability was a key metric of economic success for businesses….

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An Experiment in Virtual Team Building

I had what I thought was a really good, fun idea.  I organized a virtual cooking class for the CultureSync team.  I had multiple agendas—mostly driven by our values.  As with any good team building…

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Mitigating Bias in the Age of Remote Working

I am taking an uncomfortable look at how my biases show up and I am actively working on noticing and changing my own biased behavior by following a process. Pre-Covid, I was the captain of…

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