Month: September 2020

Framework for Having Transformational Conversations

Relationships are messy.  Our clients often ask us for help having difficult or courageous conversations.  We challenge them to have transformational conversations instead.  Here are a couple of recent examples: A high performing employee asked…

Continue Reading

Ten Tips for Strengthening Your Virtual Culture

Now that we’re all working from home, we’re seeing a complete erosion of organizational culture.  The problem with culture is that it is a group phenomenon. Social distancing is, by definition, separating individuals from their…

Continue Reading

Return on Specific Anxiety (ROSA)

Our inability to quickly and effectively manage COVID-19 forced us to create a new measure of organizational success. In the Before Times (2019 and before), profitability was a key metric of economic success for businesses….

Continue Reading