Month: September 2020
Framework for Having Transformational Conversations
Relationships are messy. Our clients often ask us for help having difficult or courageous conversations. We challenge them to have transformational conversations instead. Here are a couple of recent examples: A high performing employee asked…
Return on Specific Anxiety (ROSA)
Our inability to quickly and effectively manage COVID-19 forced us to create a new measure of organizational success. In the Before Times (2019 and before), profitability was a key metric of economic success for businesses….